Last updated: August 12, 2026.
If the service was not delivered
If a verified paid order cannot produce a usable hairstyle collection because of a persistent technical failure, contact us with the purchase email and order reference. We will review the generation record and, where appropriate, retry the service or arrange a refund through the payment provider.
After digital results are delivered
Because the product is a personalized digital service, refund eligibility after substantial generation/delivery may depend on the circumstances, applicable consumer law and the Merchant of Record’s process. AI variation alone does not guarantee that every individual preview will match a customer’s taste.
Duplicate or incorrect charges
Contact us promptly if you believe you were charged more than once or charged incorrectly. Include the email used at checkout and any order reference, but never send full card details.
How to request help
Email support@example.com. PayPro Global may process the final refund when it is the Merchant of Record. Statutory consumer rights remain unaffected.
The operator should reconcile this policy with the final PayPro Global product/refund configuration before accepting live payments.